If you have received a different item to the one you ordered, please contact us before returning it.
Contact us (Order >> I received the wrong item) and include the following photos:
We will look at what went wrong and how we can fix the problem as soon as possible.
Please contact us as soon as possible by emailing us (order >> items missing from my order) and we will contact our warehouse and find out what happened to the item(s).
If you have ordered a lot of items or very bulky items (rackets, tennis bags, skis, etc.), these are usually shipped separately.