The voucher code has been copied to the clipboard.

What happens to my gift card if I send something back?

A cash payment of a gift card is not possible. If you return items to us, we will use the gift card as credit which you can redeem for your next order.

Have you paid for your entire order with the gift card?
The credit will be credited back to your credit account and you can use the credit for a future order. A cash payment of the credit is not possible.

Have you combined the gift card with another payment method?
If the amount of the items you are keeping is less than the value of your gift card, we will deduct this amount from the items you are keeping. The remaining value of the voucher will be credited to your account. We will refund the amount paid in excess of the voucher value using the payment method selected when you placed your order.

If the amount of the items you are keeping is greater than the value of your gift voucher, we will deduct the full amount from the gift card. We will refund the amount paid in excess of the gift card value using the payment method you selected when you placed your order.

RELATED QUESTIONS

DON'T MISS IT!

DON'T MISS IT!

Register for the newsletter now, get a 10€ voucher* and receive regular emails from us offering you exclusive deals and pre-sales.

First name (optional)
Surname (optional)

Thank you!

Please activate your subscription by clicking the link in the email we have just sent you.