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How long does a return take?

Returns normally take 3 to 5 working days to arrive to our warehouse, but if you send it insured or with a tracking number, you will always be able to track the parcel and see when it has been delivered. Keep in mind that the returns are not booked the moment they arrive - they have to be manually booked into the system, so it may take a couple more days. If you see that your return arrived more than 4 days ago and you still have no news, please contact us.