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How do I make a return?

Inside the order box you will find instructions on how to make a return. You can use a courier of your choice. Bear in mind that return costs are to be paid by you, not Keller x. We advise you to choose the cheapest courier, but make sure you always insure the parcel.

You don’t have to use the Keller Sports box to make a return. If you’re returning shoes, you have to send them in the original brand box. Other than that, if you have a smaller box at home, feel free to use it.

You can find the withdrawal form here.

Please be aware we are a German company and the returns must be sent to Germany.