Frequent questions
Gift Cards
- How can I buy KELLER gift cards?
- How long is my gift voucher valid?
- How can I use the gift cards?
- Can I use vouchers at the same time as my gift card?
- I have not received my gift card code
- Where can I see my gift card credit?
- I forgot to use the gift card. Can I add it to my order?
- What happens to my gift card if I send something back?
- Can I cancel my gift card?
Delivery & Shipping
- Which countries do you ship to?
- How much does shipping cost?
- How long does shipping take?
- How can I track my order?
- My tracking number is not working.
- Is there an express shipping / next day delivery option?
- Can I cancel my order?
- Can I change the order before it's sent?
- Can I change the delivery address of the order?