General shipment information

The items offered in our range of products will be delivered via UPS. The standard shipping cost within Europe is 7.90€. Standard shipping within Europe is free on orders worth over 150€.

Assuming that all ordered items are in stock at the time of making the order and that payment has been made immediately after the order is placed, all orders made before 4pm on a working day will be dispatched within 2 hours. Orders should be delivered within 4-5 working days of placing the order.

Orders placed after 4pm on a working day or at any time during a non-working day will be dispatched in the morning of the next working day and the same delivery times apply for UPS.

Orders paid for by bank transfer will be dispatched within 2 hours of receipt of payment (before 4pm on working days only). Bank transfer times vary from bank to bank, so please allow for up to 5 days more as well as the normal estimated delivery times mentioned above.

You can track the status of your order online in "My account >> My orders". Once your product has been shipped, we will send you a shipping confirmation via e-mail. This includes a tracking-ID, which you can use to track your order quickly and easily online.

Personalised articles such as skis with bindings and tennis rackets with personalised stringing require a full working day for processing. This means that the estimated delivery time will be one working day longer than usual. Within the UK, personalised articles should be delivered within 5-6 working days.