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Data protection


Data Protection


We will use any data you have communicated to us to process your order. For this purpose we shall share your data with other businesses, such as courier services, in order to deliver the merchandise to you. These businesses shall only be permitted to use your data to process your order and for no other purposes.


If you have expressly consented to further use of your data, we shall pass on data from our customer address list to selected affiliated businesses for advertising and market research purposes. With this consent, we shall also recommend merchandise that might be of personal interest to you or shall make you promotional offers for customer care purposes and/or use your e-mail address for marketing purposes.


You can at any time disagree with your data being used for advertising purposes or withdraw your permission. From then on, we will no longer send you any newsletters or promotional e-mails.


We would like you to feel safe whilst shopping at Keller Sports and have therefore taken every effort to protect your data from unauthorised access by third parties, as the information and the confidence that you give us commit us to provide the highest possible level of security. Keller Sports will save the data transmitted by you for the sole purpose of handling and processing your orders. The data will not be shared with third parties, with the exception of affiliated businesses that carry out order processing functions on our behalf.


Two important notices



  • When transmitting your data across the internet, we will use a secure server that protects your information by means of an SSL (Secure Socket Layer) 128-bit encryption software. In that way, your data is securely transmitted and cannot be viewed by unauthorised individuals.



  • Should your banking information have been misused by unauthorised individuals, most banks will fully cover the costs. Should you have agreed with your bank that you will make a contribution of your own in the maximum amount of EUR 50.00, Keller Sports will make this contribution on your behalf. Please inform your bank immediately if your data has been misused and also contact us by sending an e-mail to datenschutz@keller-sports.com.


Privacy Statement


We are extremely pleased about your interest in our website. The protection of your privacy is of particular importance to us. In the following paragraphs we will give you detailed information on how we use your data.


Data collection and processing


You may use our website without giving us personal information, however if you register as a customer, order items or would like to use specified online-features offered on our website, personal data will be collected. For detailed information on the nature and the scale of the data collection carried out by us, please read further.


Use and Disclosure of Your Data


Personal data will only be collected if you communicate it to us voluntarily when placing your order, opening a customer account or subscribing to our e-mail newsletter. If you have not expressly consented to other types of use, we will use your data exclusively to process and fulfill your order. As soon as the order has been fulfilled completely and the full purchasing price has been paid, your data will be disabled for further use and deleted after the expiration of the period required by tax law and commercial law regulations, unless you have stated your explicit consent that you agree with the further use of your data. When subscribing to our newsletter, your name and e-mail address will be used for our own marketing purposes, provided that you have given us prior approval, until you unsubscribe from our newsletter.


Collection, Processing and Use of Personal Data


You may use our website without giving us personal information. We will solely store such data that is not directly related to your person, such as the name of your internet service provider, the webpage from where you access our site, or the name of the requested file. This data will be analysed exclusively to improve our range of products and cannot be directly related to your person.


Disclosure of Personal Data and Credit Assessment


Your data will be passed on to the packet delivery company that is in charge of delivering the merchandise, to the extent to which this may be necessary to perform the delivery. In order to process the payment transaction, we will share your payment data with the bank that has been put in charge of effecting the payment. These businesses shall only be permitted to use your data to process your order and for no other purposes.In cases where the price is not paid in full upfront, we reserve the right to query SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Germany for credit assessment purposes, if applicable, in order to protect our legitimate interests. Your interests will be taken into consideration in compliance with legal regulations.


We will not release your data to any other third parties without your consent.


Use of Cookies



This website uses a DRTO tracking tool, a piece of software for statistical analysis of visitor access. The DRTO tracking tool uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. Information collected by cookies about your use of this internet service is saved on the provider’s server, in Germany. Your IP address is anonymised immediately after being processed and saved. You can prevent the installation of cookies via the relevant settings in your browser, but please be aware that in such cases you may not be able to enjoy the full range of functions offered by this website.


We will use cookies to save your user name and password beyond the duration of your browser session to enable our system to recognise this information when you next visit our website at a later date. These cookies enable our system to greet you with your personal user name and make it unnecessary for you to re-enter your password when placing future orders. You can at any time withdraw this permission with future effect by changing the settings of your browser in a way that it no longer accepts cookies.


On various pages we use cookies to make our website more attractive to visitors and to enable the use of specific features. These cookies are small text files that our website transfers to your computer’s hard drive. They serve the sole purpose of allowing you to take advantage of specific applications, such as the storage of items in our Shopping Basket system. Most of the cookies we use will be deleted from your hard drive as soon as you quit the browser (so-called Session Cookies). Other types of cookies will remain stored on your computer to allow our website to recognise your computer when you next visit our online shop (so-called permanent cookies). These cookies enable our system to greet you with your personal user name and will make it unnecessary for you to re-enter your password or to fill in forms with your data again when placing future orders. Our affiliated businesses are not permitted to gather, process or use personal data via our website by setting cookies.


You can adjust your browser settings in a way that you will either be notified when you receive a new cookie, or can decide on your own whether to accept it every time you receive one, or can disable cookies altogether. If you do not accept cookies, you may not be able to take full advantage of some the features our online shop provides. The following paragraphs give you a description of how to adjust the settings of popular browser programmes:


Internet Explorer 6.x: Extras | Internet Options | Privacy | Advanced | Override Automatic Cookie Handling | then click on à 'Prompt' on both sides | OK | OK. If you now visit a site that uses cookies, a warning will be shown. The properties, as well as the content of the cookie will be shown after clicking on 'Details'.


Mozilla 1.4 and higher: Edit | Preferences | Privacy & Security | Cookies | Cookie Lifetime Policy à 'Ask for each cookie' | OK. If you now visit a site that uses cookies, a warning will be shown. The properties, as well as the content of the cookie will be shown after clicking on 'Details'.


Firefox 1.x: Tools | Options | Privacy | Cookies à 'Accept cookies from sites’ and Keep until: à ‘Ask me every time' | OK. If you now visit a site that uses cookies, a warning will be shown. The properties, as well as the content of the cookie will be shown after clicking on 'Details'.


Opera 8: Tools | Advanced | Cookies | then choose the option 'Let me decide every time I receive one' for both normal and third-party cookies | OK. If you now visit a site that uses cookies, a warning will be shown. A text window will open showing the content and duration of the cookie.


Google Analytics


This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text data that is saved on your computer enabling an analysis of your use of the website. The information generated by cookies about your use of the website is usually transmitted by Google to a server in the USA and saved there. Within member states of the EU or other states that are part of the European Economic Area Agreement, when the IP anonymisation for this website is activated (as is the case now) your IP address will be abbreviated by Google beforehand. Only in exceptional cases will the full IP address be transmitted by Google to a server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to assess your use of the website, to compile reports on its activity and to provide the website operator with services related to website and internet use. The IP address relayed from your browser within the limits of Google Analytics will not be merged with other data by Google. You can prevent your cookies from being saved by adjusting your browser settings; we would like advise you, however, that in this case you will not have complete access to the full extent of website features. In addition you can prevent Google from compiling and processing the data produced by cookies based on your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de


Data Security


Your personal data is encrypted by means of a secure server that uses SSL (Secure Socket Layer) 128-bit encryption software when transmitted across the internet. In that way, your data is securely transmitted and cannot be viewed by unauthorised individuals. On our website, as well as on our other systems, we apply technical and organisational security measures to protect your information from either being lost, destroyed, accessed, manipulated, or diffused by unauthorised persons. Your customer account can only be accessed after entering your personal password. Always remember to keep your access data confidential and to close your browser window when you have terminated communication with us, in particular if you use a shared computer.


Information Disclosure


According to the German Data Protection Act (Bundesdatenschutzgesetz), you are entitled to receive disclosure of your stored data free of charge, and, if applicable, you also have the right of correction, suspension of use, and deletion of this personal data.


For this purpose, please contact us:


Keller Sports GmbH
Proprietors: Moritz Keller, Jakob Keller, Florian Otte and Marcus Trute
Balanstraße 73
81541 Munich
Germany

Telephone: +49 (0) 89 41 61 292 11
Fax: +49 (0)89 4161292-99
E-mail: datenschutz@keller-sports.com


Withdrawal of Consent


You will have stated your explicit consent to the following paragraphs in the course of the ordering process, if appropriate. We would like to point out that you can withdraw this consent at any time with future effect.


Opening a Customer Account


By opening a customer account you agree to the following:


I agree that on opening a customer account, basic user information (name, home and e-mail address, telephone number, and – if approved of separately – my bank details), as well as usage data (user name and password) will be stored in a customer database. In that way, I will be able to log onto the website with my user name and password when making future purchases, and to place orders without having to re-enter my personal data. I may withdraw this consent at any time with future effect by deleting my customer account in the members-only area.


Contact


Persons responsible for Privacy Issues


If you have questions concerning the collection, processing or use of your personal data, or would like to request the disclosure, correction, suspension of use, or deletion of your data, or would like to withdraw any of the approvals given, please contact us:


Keller Sports GmbH
Proprietors: Moritz Keller, Jakob Keller and Florian Otte
Balanstraße 73
81541 Munich
Germany

Telephone: +49 (0) 89 41 61 292 11
Fax: +49 (0)89 4161292-99
E-mail: datenschutz@keller-sports.com


Privacy Statement Right of Objection


You can, of course, file an objection at any time of your data being used for marketing purposes or withdraw your permission. We will then no longer send you any newsletters or promotional e-mails.


For this purpose, please contact us:


Keller Sports GmbH
Proprietors: Moritz Keller, Jakob Keller and Florian Otte
Balanstraße 73
81541 Munich
Germany

Telephone: +49 (0) 89 41 61 292 11
Fax: +49 (0)89 4161292-99
E-mail: datenschutz@keller-sports.com