Not only rackets, strings and apparel: in our enormous and wide choice you can find everything you need to improve your game. Thousands of products from more than 25 manufacturers like Adidas, Nike, Head, Wilson, Babolat, Dunlop and many more that speak for themselves.
Thanks to the clear navigation and the well defined searching tool, which you can adjust to your needs and preferences, you easily find what you are looking for. At keller-sports.com you spare the stress caused by unfavourable shop hours, long queues and bustle, instead of that you can take advantage of our amazing features such as the Drag&Shop, the high-definition zoom, the 360° view and many more. Find out an absolutely new online shopping experience.
At keller-sports.com you can exchange your ordered goods within 14 days of receipt.
Just pack up the items into their original package, peel off the retour label that comes with delivery and stick it to the parcel. You can now bring your return to a Post Office. International customers are required to return unwanted orders at their own cost.
The return will be processed once your goods are received into our warehouse. Then, we will email you to let you know that your parcel has been received. Moreover, with this e-mail you will be able to decide what you want to do with your returned items.
You can separately choose a return option for each item.
If you choose the voucher option, you will immediately get your voucher code per e-mail and you will be able to use it for your next purchase at keller-sports.com. You will just have to introduce the voucher into the voucher field during the first step of your ordering process. In addition to this, we will put your voucher code into My Account. Shipping costs are not included.
Of course, you can also immediately exchange your returned items for another size or another item. Then, you just have to choose the exchange option and you will be forwarded to our shop. The total amount of your return will be automatically discounted. Shipping costs are not included.
If you chose the return option refund, please note that it may take 2-3 working days for the refunds to show in your account. Refunds will be credited to your original method of payment.
If you order between Monday and Friday before 16 o´clock and your desired items are in stock, we will ship them the day after.
From the details of the items you can find out if they are immediately available. If it is shown “Now deliverable“or „Only a few more available” and you order before 16 o´clock, then we will ship your order the day after.
Our customer service is written in capital letters, therefore we are here to help with any queries you might have. We provide you advice about our products, we support you in the choice of your size, we help you to make your order and to answer further questions and you may have about the ordering process at keller-sports.com
Just choose the means of contact that likes you the best: call us on the +44 (0) 20 3239 6452 or email us at info@keller-sports.com. Additionally, there is a comfortable and free chat support available for you. Have a go at it: Click to chat >>
Take advantage from our expertise and learn what you have to take into account when shopping: We provide you with full information about the proper racket to choose and the grip to choose. Moreover, we explain you the newest technologies and provide you with tips and tricks to choose a string. If you have further questions, we are always available either per telephone or per chat.
At keller-sports.com you can be informed 24/7 about all our products, their availability and their prices.
For that purpose, with our newsletter we keep you in the loop of the most important tennis news, the newest trends and fantastic offers.
(6) A wide range of safe payment means
At keller-sports.com you choose and determine which means of payment you want to use from our diverse offer:
You can easily pay with your credit card, a bank transfer or Paypal.
(7) Flexible shipment choice
You determine how, when and where your order will be delivered. With our practical new function you can choose your desired delivery date and so, get your parcel whenever you prefer. For example, for the birthday of your sister, for a weekend or when you come back from holidays.
Of course, you can also choose if you want the order to be delivered at home, at your office, as a present to a friend or acquaintance or at a Post Office. Through our online tracking system you have always your parcel at a glance.
With us you are always in a win-win situation, because we provide you the best price guarantee on all our range of products at keller-sports.com (not including tennis balls).
The certification of Trusted Shops, the so called “refund guarantee”, provides you with the optimal security level to fully trust into keller-sports.com.
Inside your totally personal account at keller-sports.com, you have a wide range of possibilities available, so as to have a full control of your data and have them always at a glance, as well as to customize the shop with your personal preferences: administrate your addresses and means of payment, have a look at your current orders and review the past ones, share your wishlist with your friends or acquaintances, make up a list with your favourite products, rate products, customize your account with everything you are interested in, determine which news you want to get and more, many more…
